Dear Ronald

March 4, 2008 · Posted in Food 

Dear Ronald,

I went to one of your dining establishments this morning. I was in the mood for some sausage gravy. So much so that I got up early and ventured out in the cold rain to vanquish this desire. Rather than go to one of the local truck-stops, where I am almost guaranteed a nice order of gravy, I chose your place of business.

I got out of my truck, the drive thru was extremely busy, and went inside to order my breakfast. There was no line inside, as everyone seemed to want to use your drive-up convenience, ordered my meal and went back to my vehicle. I drove home immediately and unwrapped my “sausage” gravy and biscuit, as I poured out the gravy from the Styrofoam container I was dismayed to make a horrid discovery.

Apparently, in order to make “sausage” gravy, you are only required to make sure it has at least 4 tiny pieces of sausage. Four, 4, FOUR! What the heck! I understand that the price of pork is up and the white gravy mix is cheap, but I really expected more from you. I would expect at least the equivalent of one sausage patty to be in my gravy. What I found was closer to what you scrape off the grill after you cook them. Needless to say, I was quite disappointed and more than a little angry.

I would love to say that I will never eat at your restaurants again, but that is a promise I can not keep. You are still a convenient way to feed my kids when no one wants to cook, or when we want to grab a bite to eat on the way to where ever we may be going. What I can say, without fear of being wrong, is that I will never order your “sausage” gravy and biscuit again. The next time that craving hits me I will either go to Hardee’s or a truck stop!

Sincerely,
Jeff A.

(Update- this was also forwarded to their corporate offices!)

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Comments

2 Responses to “Dear Ronald”

  1. One Wink says:
    3/4/2008 at 5:08 pm

    Yay for you Jeff. I love when people like you and me stand up and show corporations that we’re not being treated fairly. If only more people would register their complaints instead of merely complaining. But! I for one will not go there for sausage and gravy.
    (Mmmm, that sounds good, dude)
    And how’s your diet going? (sorry, couldn’t resist a tiny jab. what’s a tiny jab between friends, right?)

  2. Joey Davis says:
    3/5/2008 at 10:38 am

    Yeah….seems like a heard something about a “gravy diet”…not! Just kidding. Here down south, the gravy flows like water, and there are little gravy fairys flying overhead singing as you “sop” the gravy with featherly biscuits. Good times!