Another quick note

March 12, 2008 · Posted in Blog · 6 Comments 

An ode to Comcast:


O’ dear Comcast,
Who’s tech support ain’t so fast.

You put me on hold
again and again.
When you will answer,
no one knows when.

I used to get,
my answers fast.
But that is all,
well in the past.

Though I wasn’t given
the chance to fight.
You swooped right in,
and killed Insight!

———————–

Yeah, I got put on hold again. I called to find out if I was having an outage in my area or if I had a problem with my modem. Another hour on hold, another 60 minutes gone. Insight had a system where when you called in it would let you know if there was an outage in your area so you didn’t have to sit there and wait for someone to take your call. Even if you did decide to wait, it wasn’t that long!

Dear Comcast, hire some more people to answer the phones or at least give me the number to my local office so I am not losing so much of my life waiting for you. Comcastic? Whatever!

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