I went to one of your dining establishments this morning. I was in the mood for some sausage gravy. So much so that I got up early and ventured out in the cold rain to vanquish this desire. Rather than go to one of the local truck-stops, where I am almost guaranteed a nice order of gravy, I chose your place of business.

I got out of my truck, the drive thru was extremely busy, and went inside to order my breakfast. There was no line inside, as everyone seemed to want to use your drive-up convenience, ordered my meal and went back to my vehicle. I drove home immediately and unwrapped my “sausage” gravy and biscuit, as I poured out the gravy from the Styrofoam container I was dismayed to make a horrid discovery.

Apparently, in order to make “sausage” gravy, you are only required to make sure it has at least 4 tiny pieces of sausage. Four, 4, FOUR! What the heck! I understand that the price of pork is up and the white gravy mix is cheap, but I really expected more from you. I would expect at least the equivalent of one sausage patty to be in my gravy. What I found was closer to what you scrape off the grill after you cook them. Needless to say, I was quite disappointed and more than a little angry.

I would love to say that I will never eat at your restaurants again, but that is a promise I can not keep. You are still a convenient way to feed my kids when no one wants to cook, or when we want to grab a bite to eat on the way to where ever we may be going. What I can say, without fear of being wrong, is that I will never order your “sausage” gravy and biscuit again. The next time that craving hits me I will either go to Hardee’s or a truck stop!

Sincerely,
Jeff A.

(Update- this was also forwarded to their corporate offices!)

I am going to concentrate on one subject though, pizza. Who makes you favorite and what do you have on it?

Mine, I like the pizza from Maria’s, it’s a local place and I usually have it with just Sausage and pepperoni. They have these wonderful, large hunks of sausage they use and the sauce is to die for.

Oh man, I am drooling now!